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Privacy Policy

Last Updated: February 23, 2026

Glenwood Neighbors (“we,” “us,” or “our”) is committed to protecting the privacy of our residents and members. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [dev.glenwoodneighbors.com] and use our community services.

1. Information We Collect

We collect information that you provide directly to us and information through automated means.

A. Personal Data Provided by You

  • Registration Details: Name, email address, physical address within Glenwood, and phone number.

  • Membership & Payments: Billing information and transaction history related to your $50 annual membership or donations (processed securely via WooCommerce).

  • Volunteer Interests: Information you provide regarding neighborhood committees or emergency preparedness roles.

B. Data from Social Networks (Facebook Login)

If you choose to register or log in using your Facebook account, we may collect:

  • Public Profile Information: Name and profile picture (used for your community directory profile).

  • Email Address: Associated with your Facebook account to verify your membership status. Note: We do not access your private messages, friends list, or post to your timeline.

C. Automated Data

  • Cookies: We use cookies to keep you logged in and to remember your profile preferences.

  • IP Addresses: Collected for security purposes and to prevent unauthorized access to member-only areas.

2. How We Use Your Information

We use the collected data to:

  • Manage your membership and verify residency within Glenwood.

  • Maintain the Member Directory (visible only to registered, approved neighbors).

  • Process payments for annual dues and community donations.

  • Communicate neighborhood alerts, event invitations, and board updates.

3. Data Sharing & Disclosure

  • With Other Members: Your profile information (Name, Address, Interests) is visible to other approved members in the private directory. You can adjust your privacy settings in your Account profile.

  • Service Providers: We share data with third-party processors (like WooCommerce or Stripe) only to the extent necessary to process payments.

  • Legal Requirements: We may disclose information if required by law or to protect the safety of the neighborhood.

4. Data Retention and Deletion

We retain your information as long as your account is active or as needed to provide community services.

How to Request Data Deletion (Meta Compliance)

In accordance with Facebook Platform Rules and general privacy laws, you have the right to request the deletion of your data.

  • Self-Service: You may delete your account at any time via Account > Delete Account.

  • Manual Request: You may request that we delete your personal data (including data retrieved from Facebook) by emailing info@glenwoodneighbors.com. We will confirm and process your request within 30 days.

5. Security

We implement industry-standard security measures, including SSL encryption and restricted administrative access, to ensure your data is protected. However, no method of transmission over the internet is 100% secure.

6. Children’s Privacy

Our website is intended for adult residents of Glenwood. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact the Glenwood Neighbors Board:

  • Email: info@glenwoodneighbors.com

  • Address: San Rafael, CA 94901